Contact Us
Whether you've spotted something out of date on one of our crypto casino reviews, want to flag a payout issue, or have a question about how we rank sites like BetPanda, CoinPoker Casino or Cryptorino, this is the page to use. We read everything that comes in, even if we can't always reply individually.
What we can help with
Crypto Casinos is a research and comparison site, not a casino, and we don't process deposits, withdrawals or account issues. That said, there are plenty of things we're well placed to answer or act on:
- Corrections to a review — a bonus term that's changed, a coin that's no longer supported, or a licensing update we've missed
- Questions about how we scored or ranked a particular operator
- Feedback on payout speed, verification requirements or customer support you've experienced at a site we've covered
- General questions about how crypto deposits, withdrawals or wallets work in relation to the casinos we review
- Partnership, advertising or data-related enquiries
What we can't help with
Because we're independent of every operator listed on this site, there are some requests we genuinely can't action:
- Account access, stuck withdrawals, deposit issues or KYC document requests — these need to go directly to the casino's own support team
- Bonus crediting problems or wagering disputes tied to a specific account
- Tax or legal advice — for questions about gambling winnings or crypto gains, speak to a qualified tax or legal professional, since rules vary by state and individual circumstance
If your issue is with a live account, the fastest route is always the casino's own live chat or support email — check the site directly for those details.
Before you write in, a few things to check
A lot of the questions we get are already answered elsewhere on the site. It's worth a quick look first:
- For background on how we research and rate operators, our About Us page explains the process
- If you're outside the US or looking at a different market, we also cover non-Gamstop casinos for UK players
- If gambling has stopped feeling fun, or you want tools to set limits, our Responsible Gambling page has practical steps and the National Problem Gambling Helpline number, 1-800-GAMBLER
- For the legal small print around how we operate this site, see our Terms and Conditions
A note on what this site is — and isn't
We rank and compare crypto casinos such as those listed on this site based on factors like supported coins, game variety, bonus terms, payout speed and licensing. None of the operators we cover are licensed by a US regulator — they typically hold offshore licences, commonly from jurisdictions like Curaçao or Anjouan, and playing at them from the US sits in a legal grey area rather than a clearly regulated one. We don't take a position on whether you should play; we simply aim to give you accurate, current information so you can make that call yourself, and check your own state's laws before you do.
Some of the links on this site are affiliate links, and we may earn a commission if you sign up through them. That relationship never decides where an operator sits in our rankings — positions are based on our review criteria, not on who pays us.
Reaching us
Use the contact details or form provided elsewhere on this site to send us a message. Include as much detail as you can — the operator name, the page you're referring to, and what needs correcting or answering — so we can look into it properly rather than back-and-forth on the basics.
This site is intended for adults of legal gambling age in their jurisdiction — 18+ or 21+ depending on the operator and the applicable state minimum. Gambling involves real financial risk, including from crypto price volatility on top of the usual risk of losing your stake, and it should never be treated as a way to make money. If you or someone you know is struggling to keep gambling under control, the National Problem Gambling Helpline (1-800-GAMBLER) is a free, confidential place to start, and it's worth remembering that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections as state-regulated operators.